Privacy

Last Updated: February 19, 2026

Welcome to Flowtix (“Flowtix”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, web application, and related services (the “Service”).

By using Flowtix, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you use Flowtix, we may collect:

• Name

• Company name

• Email address

• Phone number

• Billing information

• User profile details

• Timesheet entries

• Contact records

• Project data

• Uploaded documents

• Messages or support requests

1.2 Automatically Collected Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Usage activity within the app

• Log data (timestamps, actions performed)

• Cookies and session identifiers

1.3 Payment Information

If you purchase a subscription, payment information is processed by third-party payment providers. Flowtix does not store full credit card numbers.

2. How We Use Your Information

We use collected information to:

• Provide and operate the Service

• Create and manage user accounts

• Process payments and subscriptions

• Improve platform functionality

• Provide customer support

• Monitor performance and security

• Communicate updates and important notices

• Comply with legal obligations

We do not sell your personal data.

3. Data Ownership

You retain ownership of all data entered into Flowtix, including:

• Timesheets

• Contact records

• Project information

• Uploaded files

Flowtix acts as a data processor for customer business data.

4. Data Sharing

We may share information with:

• Cloud hosting providers

• Payment processors

• Analytics providers

• Legal authorities when required by law

We only share the minimum necessary data required to operate the Service.

5. Data Storage & Security

Flowtix implements appropriate technical and organizational measures to protect data, including:

• Encrypted HTTPS connections

• Secure server infrastructure

• Access controls

• Authentication protections

• Regular software updates

However, no system can guarantee 100% security.

6. Cookies

Flowtix uses cookies and similar technologies to:

• Maintain login sessions

• Remember user preferences

• Improve performance

• Analyze usage trends

You can disable cookies in your browser, but some features may not function properly.

7. Data Retention

We retain user data:

• As long as an account remains active

• As necessary for legal or accounting purposes

• Until the customer requests deletion

You may request account deletion at any time.

8. User Rights

Depending on your jurisdiction, you may have the right to:

• Access your data

• Correct inaccurate information

• Request deletion

• Object to certain processing

• Request data portability

To exercise these rights, contact us at:

privacy@flowtix.io

9. International Data Transfers

Flowtix may process and store data in countries outside your residence. We ensure appropriate safeguards are in place.

10. Children’s Privacy

Flowtix is not intended for individuals under 16 years of age. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will update the “Last Updated” date above. Continued use of the Service constitutes acceptance of the revised policy.

12. Contact Information

If you have questions regarding this Privacy Policy, contact:

Flowtix